SEPA Debit Pre-notification Template

The pre-notification is the notice the creditor must send to the debtor before collection. Minimum 14 calendar days in advance.

SEPA pre-notification

What is a SEPA pre-notification?

It's the notice the creditor must send to the debtor before making a SEPA direct debit collection. It must include the amount, collection date and mandate reference.

Is it mandatory?

Yes. SEPA regulations require prior notice to the debtor at least 14 calendar days before collection, unless a different period is agreed.

What is the minimum deadline?

14 calendar days before the collection date. Creditor and debtor may agree on a different period (shorter or longer).

What happens if I don't send a pre-notification?

The debtor has the right to request a refund if not notified in advance. It's also a breach of SEPA regulations.

Do you manage SEPA mandates for members or clients?

Sending pre-notifications manually? Custodita sends them automatically before each remittance.

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