Audit trail and traceability

Every action is recorded with immutable legal evidence.

Every mandate has an immutable audit log documenting its full lifecycle: creation, sending, signing, modifications, collections and revocation. With IP, user agent, timestamp and cryptographic hash for each event.

Audit trail and traceability
Immutable records

Audit events cannot be modified or deleted once created. They serve as permanent legal evidence.

Signer IP and user agent

Each signature records the debtor's IP address and browser as evidence of the action.

SHA-256 document hash

Each signed PDF includes a cryptographic hash proving it has not been altered after signing.

Complete timeline

All actions on a mandate are chronologically ordered: creation, sending, opening, signing, collections, modifications.

Detailed timeline for each mandate

From any mandate's detail view, access its complete audit log. Each event includes the action, actor, date, IP address and additional metadata.

  • Actions: creation, sending, opening, signing, download, revocation, expiration, import, modification
  • Actors: creditor, debtor or system
  • Metadata: modified fields, reasons, linked mandate IDs
Detailed timeline for each mandate

Complete legal evidence of signing

When a debtor signs, all information needed to prove the signature's authenticity in case of dispute is captured.

  • Signer's IP address and user agent
  • Exact signing timestamp
  • SHA-256 hash of the generated PDF
  • Simple electronic signature per eIDAS
Complete legal evidence of signing

Remittance activity log

Each remittance has its own activity log recording creation, XML generation, submission confirmation, discards and bank response uploads.

  • XML file traceability: SHA-256 checksum and Message ID
  • Timestamp of each status change
  • Bank response file attached to the log
Remittance activity log

Meet the most demanding audit requirements

Every mandate with complete legal evidence, effortlessly.

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